At Romo, we are committed to delivering high-quality electric bicycles and a reliable ownership experience. Each product is supported by a warranty that reflects our confidence in the materials and craftsmanship of our bikes.

SK01 Series Warranty Coverage

The SK01 electric bike is covered under our official warranty policy.

For full warranty terms and conditions, please refer to the official warranty document:

Download the SK01 Warranty Policy (PDF)

RX Dirt Bike Series Warranty Coverage

The RX Dirt Bike series is also covered under our official warranty policy, ensuring dependable performance for extreme off-road and varied terrain use.

For full warranty terms and conditions, please refer to the official warranty document:

Download the RX Dirt Bike Warranty Policy (PDF)

How to Submit a Warranty Claim

If you believe your product may be eligible for a warranty claim, please follow these steps:

1. Contact our support team at contact@theromo.com.

2. Include the following information in your email:

   • Your original order number

   • A clear description of the issue

   • Supporting images or video, if applicable

3. Our warranty team will review your case and respond within 2–4 business days with further instructions.

Important Notes

• Warranty terms and coverage may differ by product line.

• This page will be updated as new models become available.

• Warranty coverage is valid only for the original purchaser and is non-transferable.