Extend product protection

Enjoy worry-free adventures with our premium extended protection plans

BENEFITS:

Protection plan coverage & benefits
  • Accidental damage: Enjoy your ROMO without worry by protecting your purchase from damage caused by drops, breaks, or spills.
  • Extended protection: Enjoy your ROMO without worry. You’re covered when regular use of your product over time results in mechanical or electrical failure.
  • Zero deductible: If your ROMO stops working or fails, Extend will repair or replace it. No fees. No deductibles. No hidden costs.
  • Hassle-free claims: Extend is always happy to help and has online support 24/7. Simply file a claim with your email address or Extend contract ID (most claims are resolved in minutes).
*Limitations and exclusions apply. Read Extend’s terms and conditions.

Our manufacturer’s warranty

Every ROMO comes with 1 year of coverage under a Limited Warranty. Please see the ROMO Warranty page for more details.

Why add Extend Product Protection?

Extend provides extended coverage for your product after the manufacturer’s warranty expires. Extend offers affordable, modern, and easy-to-understand plans.

Extend provides accidental damage coverage from day one on certain products and can even extend your mechanical and electrical failure coverage beyond the expiration of your manufacturer’s warranty.

Add an Extend plan to your purchase during checkout. Extend will work directly with you to get your product repaired or replaced. No catches -- everyone wins.

How it works

Life happens. We've got you covered after the manufacturer’s warranty expires through your chosen coverage term. You may be covered from accidental damage starting on day one through your chosen coverage term.

Easy claims, great service

Filing a claim is simple. Contact by email contact@theromo.com They’ll process your claim in minutes and once approved, send you details on your repair or replacement.

 

FAQ

The ROMO manufacturer warranty only covers defects in materials or workmanship. Extend provides additional coverage for accidental damage to vehicle components and failures resulting from long-term use. Even after your original warranty expires, you're still protected under the Extend plan.

No. As the original purchaser with an active Extend plan, you won’t be charged any deductibles, service fees, or hidden costs. If your ROMO product qualifies for coverage, Extend will repair or replace the necessary components at no additional cost to you.

No long delays. Once your claim is approved, Extend will quickly arrange a repair or send a replacement—so you can get back to riding ASAP.

Yes. You can cancel your Extend plan anytime and receive a prorated refund for the unused portion of your coverage term.